As a Housekeeping Supervisor you will work with and guide a team to perform a variety of regular and one-off cleaning tasks and duties as directed by the Facilities Coordinator.

Contract Type: Permanent
Hours: 2 x 20 hours per week

The Role

Key responsibilities

Supervision:

• Training housekeeping assistants on cleaning and maintenance tasks
• Oversee and guide housekeeping assistants on shift
• Check rooms and common areas, including stairways for cleanliness
• Liaise with Experience Coordinator where absences are reported to support rescheduling
• Establish and educate housekeeping assistants on cleanliness, tidiness and hygiene standards
• Motivate housekeeping assistants and resolve any issues that occur on the job
• Respond to guest feedback and special requests

General:

• Guiding the Housekeeping Assistants in carrying out Housekeeping duties and also leading by example by carrying out the duties yourself
• Emptying waste and recycling bins or similar receptacles, transporting waste material to designated collection points
• Sweeping floors with brushes or dust control mops
• Mopping floors with wet or damp mops
• Vacuuming and spot cleaning carpets and rugs
• Using electronically powered scrubbing / polishing machines to scrub, polish, spray and clean floors
• Dusting, damp wiping, washing or polishing the furniture, ledges, window sills and external surfaces of cupboards, radiators, shelves and fitments
• Replenishing consumable items (soap, toilet rolls, paper towels) if require
• Cleaning toilets, urinals, hand basins and sinks
• Using chemical agents as required in the discharge of cleaning operation or maintenance procedures whilst following guidelines for use

Administration:

• Keep a check on cleaning product stock levels and order accordingly and ensure safe storage
• Carry out routine administrative tasks required e.g. checking off cleaning tasks on daily cleaning specification sheets and check for completion by Housekeeping Assistants

The Person

• Experience of guiding a team
• Knowledge of general housekeeping duties
• Ability to use a computer and order stock from external suppliers
• Ability to follow instructions and carry out delegated tasks accurately effectively and within given time frames.
• Willingness to work flexible hours, including evenings, weekends and holidays
• Is punctual and reliable
• Ability to work both alone and within a team to achieve specified standards
• Be flexible to changing demands of the post.
• Take pride in a job well done.